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Members Operations Associate

Company: VirtualVocations
Location: Olympia
Posted on: November 10, 2024

Job Description:

A company is looking for a Members Operations Associate in the Philippines.



Key Responsibilities

Provide support to members through inbound emails and proactive outreach
Manage membership onboarding, payment processing, and treatment outcome reconciliation
Process clinic invoices and payments, ensuring accuracy and communication of discrepancies


Required Qualifications

Bachelor's Degree or comparable experience in customer support or financial operations
Previous experience in a customer service role through written and phone channels
Experience with CRM systems (ideally Hubspot) and Excel/Google Sheets
Exposure to accounting systems is a plus (ideally Xero)
Ability to work autonomously and flexible to work core UK hours (UTC+01:00)

Keywords: VirtualVocations, Kent , Members Operations Associate, Other , Olympia, Washington

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