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Member Support Specialist

Company: VirtualVocations
Location: Olympia
Posted on: November 8, 2024

Job Description:

A company is looking for an Associate Member Support Specialist (French).



Key Responsibilities

Provide expert support to current and prospective members via email, phone, and chat
Collaborate with cross-functional teams to enhance member experience
Assist in establishing support standards for French-Canadian members


Required Qualifications

At least one year of experience in a call center or customer-facing role
At least 6 months of experience with technical support
Proficient in both written and spoken French or French Canadian
Bachelor's degree or equivalent experience preferred
Experience in healthcare or tech, preferably startups

Keywords: VirtualVocations, Kent , Member Support Specialist, Other , Olympia, Washington

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