SR. BUSINESS OPERATIONS MANAGER, CONSUMER OPERATIONS & PLANNING
Company: T-Mobile
Location: Bellevue
Posted on: November 14, 2024
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Job Description:
At T-Mobile, we invest in YOU! Our Total Rewards Package ensures
that employees get the same big love we give our customers. All
team members receive a competitive base salary and compensation
package - this is Total Rewards. Employees enjoy multiple
wealth-building opportunities through our annual stock grant,
employee stock purchase plan, 401(k), and access to free,
year-round money coaches. That's how we're UNSTOPPABLE for our
employees! Job Overview Are you ready for an exciting opportunity
to shape the future of Customer Experience at T-Mobile? As the
Senior Business Operations Manager, you'll play a pivotal role in
planning and executing activities across the Consumer Group and HQ.
Be the bridge between top management and our dedicated team,
providing oversight and guidance to high-impact projects. Job
Responsibilities: Strategic Support: Drive business planning and
operational management for the Customer Experience organization.
Key Liaison: Serve as a proxy for the Consumer Group in critical
business meetings/projects, ensuring flawless operational
execution. Operate between the Consumer Operations group and Format
Leaders. Collaboration Hub: Coordinate effectively between all
Consumer back-office functions, fostering a collaborative work
environment. Project Oversight: Accountable for monitoring
top-priority projects, keeping leadership informed of matters
requiring immediate attention. Adaptable Role: Take on additional
duties and projects as assigned by business management, showcasing
your versatility. Education: Bachelor's Degree Related field
(Reqiured) Work Experience: More than 10 years Supply Chain /
Planning experience. (Required) More than 10 years Experience in
fulfillment, inventory planning and demand planning; telecom
experience preferred. (Preferred) Solid background and experience
leading large projects and executive-level programs and
presentations (Preferred) Knowledge, Skills and Abilities:
Inventory Management (Required) Communication (Required) Project
Management (Required) Process Management (Required) Microsoft Excel
& Power point (required) * At least 18 years of age * Legally
authorized to work in the United States Travel: Travel Required
(Yes/No):No DOT Regulated: DOT Regulated Position (Yes/No):No
Safety Sensitive Position (Yes/No):No Base Pay Range: $102,400 -
$184,600 Corporate Bonus Target: 20% The pay range above is the
general base pay range for a successful candidate in the role. The
successful candidate's actual pay will be based on various factors,
such as work location, qualifications, and experience, so the
actual starting pay will vary within this range. At T-Mobile,
employees in regular, non-temporary roles are eligible for an
annual bonus or periodic sales incentive or bonus, based on their
role. Most Corporate employees are eligible for a year-end bonus
based on company and/or individual performance and which is set at
a percentage of the employee's eligible earnings in the prior year.
Certain positions in Customer Care are eligible for monthly bonuses
based on individual and/or team performance. To find the pay range
for this role based on hiring location, click here. At T-Mobile,
our benefits exemplify the spirit of One Team, Together! A big part
of how we care for one another is working to ensure our benefits
evolve to meet the needs of our team members. Full and part-time
employees have access to the same benefits when eligible. We cover
all of the bases, offering medical, dental and vision insurance, a
flexible spending account, 401(k), employee stock grants, employee
stock purchase plan, paid time off and up to 12 paid holidays -
which total about 4 weeks for new full-time employees and about 2.5
weeks for new part-time employees annually - paid parental and
family leave, family building benefits, back-up care, enhanced
Keywords: T-Mobile, Kent , SR. BUSINESS OPERATIONS MANAGER, CONSUMER OPERATIONS & PLANNING, IT / Software / Systems , Bellevue, Washington
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