Field Service Engineer

Company: Orion Talent
Location: Tacoma
Posted on: November 7, 2024

Job Description:

Position Details:
Title: Field Service Engineer
Location: Tacoma, WA - open to candidates anywhere near an airport in WA, OR, or ID!
Shift: Monday - Friday.

Compensation: $75k-$85k depending on qualifications and experience! + quarterly bonus up to $4,600/yr!
Benefits: Medical, Dental, Vision, 401k Match, generous PTO, FSA and Employee Assistance Program, Tuition Assistance, and more!
Travel: 75% weekly travel. Leave on Monday and return on Thursday or Friday! Company credit card, travel, and associated expenses paid


Position Description:
Executes customer support activities involving the installation, modification, and repair of complex nuclear measurement equipment and systems.
Conduct on-site installation of complex nuclear measurement equipment and systems, focusing on the setup/configuration of (Canberra) hardware and software, using established testing procedures and training to ensure proper function of system(s). Provide familiarization to the customer on system hardware/software and its basic modes of operation.
Troubleshoot and isolate equipment malfunctions and take corrective actions, analyzing hardware or software issues. Work closely with Technical Support and Engineering to locate and correct system faults.
Complete Field Reports and logs to ensure work performed is properly documented and all problems in the field are reported and addressed. House Troubleshooting and Repair
Technical Support (by phone/email)
Provide professional representation of the Company in all dealings with customers, creating a positive experience for the customer.


Requirements:
The ideal candidate for this role is a US Navy nuclear-trained technician! Nuke ELTs welcome!
1-3 years in a technical/customer service position. Must have excellent technical and customer relations experience to handle the diversity of systems and their applications.
Nuclear experience is required. Naval Nuclear Power Program experience is a plus.
Knowledge and proficiency of any of the (Canberra) products such as High Purity Germanium (HPGe) Detectors, Sodium Iodide (NaI) detectors, and Alpha Beta Counting Systems
Experience using (Canberra) software such as Genie 2000, Apex Gamma, Apex In-Vivo, Eclipse, and Apex Alpha Beta.
Database management experience using SQL Server, Crystal Reports and/or Access.
Nuclear Physics and Radiation Principles knowledge and experience
Understanding of Gamma Spectroscopy, Alpha/Beta Counting, and radiation detection principles a plus.

Keywords: Orion Talent, Kent , Field Service Engineer, IT / Software / Systems , Tacoma, Washington