PRINCIPAL PRODUCT MANAGER
Company: Microsoft Corporation
Location: Redmond
Posted on: October 3, 2024
Job Description:
Are you a customer-obsessed, AI-curious problem-solver who
thrives in an inclusive, collaborative global team? The Azure CXP
team's mission is to transform Microsoft Cloud customers into fans.
Through our deep engineering engagements with customers and teams
across Microsoft, we analyze and amplify customer needs and drive
the vision to improve Cloud quality, security, and reliability. Our
culture of growth mindset and empowerment are central to who we are
and how we work.We are the Azure Customer Experience (CXP) team,
and we are looking for a Principal Product Manage r to join our
team to help drive the next generation of our customer care, trust,
reliability, engagement, and observability experiences.---We are
part of the Azure engineering organization and consider customer
experience critical to the overall success of Azure. We create,
define, and lead product offerings that set our customers,
engineers, and field up for success, empowering them to make
data-informed decisions.---To succeed in this role, you will need
the following:
- have conviction about engineering customer delight and
productivity
- thrive in ambiguity, then create what is needed to execute at
scale to deliver results
- drive impactful change through metrics and data
- inspire teams across divisions to work together towards common
goalsWe are a team that loves big opportunities and as part of
Azure we have consistently innovated and created new solutions to
solve some of our most interesting problems. We value diverse
opinions and new, forward-thinking ideas. We have customer empathy
and delight in understanding our customers' needs. We use data and
KPIs to guide, improve and grow the success of our programs.Every
day, our customers stake their business and reputation on our
cloud. You can help provide our customers with the world-class
cloud services they need to succeed.Microsoft's mission is to
empower every person and every organization on the planet to
achieve more. As employees we come together with a growth mindset,
innovate to empower others, and collaborate to realize our shared
goals. Each day we build on our values of respect, integrity, and
accountability to create a culture of inclusion where everyone can
thrive at work and beyond.In alignment with our Microsoft values,
we are committed to cultivating an inclusive work environment for
all employees to positively impact our culture every
day.ResponsibilitiesAs a Principal Product Manage r on our team you
will have a direct and clear impact on our products and customers.
In this role, you will work closely with talented Engineering and
Data Science teams, collaborate with a diverse set of stakeholders
across Azure, and have the opportunity to design, deliver, and
iterate on new tools, applications, and Azure features. Our work
has high visibility with the Azure leadership team and ample
opportunities to share our successes and receive support and
guidance from them. The scope of responsibilities includes:
- Define the long-term vision and strategy for the
feature(s)/feature areas based on a deep understanding of customer
needs, market and user research, the competitive landscape, and
Microsoft's business goals and strategy
- Create product/feature specifications with visual and written
designs based on customer research and insights.
- Collaborate with internal partners and external stakeholders to
gather input and garner support for product/service vision,
strategy, and roadmap.
- Influence leadership and drive alignment across complex
organizational structures.
- Define significant business impact across the organization,
success criteria, and performance metrics (e.g., OKRs, KPIs).
- Partner with engineering teams as a subject matter expert on
feature design and user experience, focusing on security and
privacy compliance and excellence.
- Evangelize feature areas with internal and external
stakeholders via presentations, blogs, social media, and large
events.
- Collaborate with Product Marketing, Business Planning, and
Engineering to develop release criteria, customer strategies, and
marketing content.
- Identify and prioritize short-term and long-term investment
opportunities in consultation with cross-functional partners.
- Provide hands-on program management during various project
phases, contributing to agile development practices.
- Other
- Embody our Culture
(https://www.microsoft.com/en-us/about/corporate-values) and Values
(https://careers.microsoft.com/us/en/culture)Qualifications**Required
Qualifications:---**
- Bachelor's Degree AND 8+ years of experience in
product/service/project/program management or software
development.------------------------------------------------------------
OR equivalent experience.---Other Requirements:Ability to meet
Microsoft, customer and/or government security screening
requirements are required for this role. These requirements
include, but are not limited to the following specialized security
screenings:--- Microsoft Cloud Background Check:
- This position will be required to pass the Microsoft Cloud
Background Check upon hire/transfer and every two years
thereafter.Preferred Qualifications: ---
- Bachelor's Degree AND 10+ years of experience in
product/service/project/program management or software
development
- OR equivalent experience.---
- 8+ years of program or product management experience where your
primary responsibilities involved the design of software features
working closely with an engineering team.---
- Demonstrated ability to lead through ambiguity and drive
alignment across complex organizational structures.
- Experience with artificial intelligence (AI) and machine
learning (ML) technologies.
- Experience using data to drive prioritization and measure
progress.---
- Deep understanding of cloud fundamentals and optimization of
customer workloads.
- Proven track record of successfully launching and scaling
cloud-based products or services.
- Experience expressing designs visually and partnering with UX
designers to deliver delightful user experiences.---
- Experience working closely with customers and engineers to
rapidly prototype and iterate on solutions.---
- Experience with data analytics and related technologies,
including Kusto (Azure Data Explorer), SQL, ETL technologies,
machine learning (ML), and Power BI.---
- Ability to translate customer requirements and scenarios into
features, including writing software specifications with user
experience. ---Product Management IC5 - The typical base pay range
for this role across the U.S. is USD $137,600 - $267,000 per year.
There is a different range applicable to specific work locations,
within the San Francisco Bay area and New York City metropolitan
area, and the base pay range for this role in those locations is
USD $180,400 - $294,000 per year.--------- ---Certain roles may be
eligible for benefits and other compensation. Find additional
benefits and pay information here:
https://careers.microsoft.com/us/en/us-corporate-pay ---Microsoft
will accept applications and processes offers for these roles on an
ongoing basis.#AzCXP#PRIMOjobsMicrosoft is an equal opportunity
employer. Consistent with applicable law, all qualified applicants
will receive consideration for employment without regard to age,
ancestry, citizenship, color, family or medical care leave, gender
identity or expression, genetic information, immigration status,
marital status, medical condition, national origin, physical or
mental disability, political affiliation, protected veteran or
military status, race, ethnicity, religion, sex (including
pregnancy), sexual orientation, or any other characteristic
protected by applicable local laws, regulations and ordinances. If
you need assistance and/or a reasonable accommodation due to a
disability during the application process, read more about
requesting accommodations
(https://careers.microsoft.com/v2/global/en/accessibility.html)
.
Keywords: Microsoft Corporation, Kent , PRINCIPAL PRODUCT MANAGER, Executive , Redmond, Washington
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