Call Center Customer Service - An Opportunity to Make a Difference!

Location: Seattle
Posted on: November 5, 2024

Job Description:

Work for a company whose programs combine the compassion of human touch with the power of technology to connect and inspire. Work with individuals to identify and overcome barriers ? both personal and those presented by the world in which we live ? to create healthy change. Using cultural, economic and psycho-social insights, align the right resources and action plans to empower individuals.

What does it take to be successful?

? Do you like people and have great customer service skills?

? Do you demonstrate strong communication and active listening skills?

? Can you handle a high volume of inbound calls from people who are interested in learning more about our program and/or enrolling?

? Can you be enthusiastic and encourage participants to join a unique program with wonderful benefits?

? Are you good at clearly presenting facts and answering questions in a precise and understandable way?

? How are your skills using computer software? Are you comfortable navigating database screens and the Internet?

? Do you like work where you can multi-task and stay organized in a fast paced environment?

? Can you adapt to change and embrace new ideas?

Education, Licenses, Certification

? High School diploma, Bachelor's Degree preferred

In addition, it would be nice if you had the following skills &/or experience?

? Work experience in customer service.

? Previous experience with counseling and behavioral change.

? Values and practices the basic elements of a healthy lifestyle.

? Bilingual Spanish/English proficiency a plus. We are an equal employment opportunity employer and will consider all qualified candidates without regard to disability or protected veteran status.

Keywords: , Kent , Call Center Customer Service - An Opportunity to Make a Difference!, IT / Software / Systems , Seattle, Washington